Last updated: July 7, 2026

Welcome to Coast and Country. These Terms and Conditions apply to your use of our website and to purchases made through our online store.

By visiting our website or placing an order, you agree to these Terms and Conditions.

1. About Coast and Country

This website is operated by Coast and Country.

Website: https://coastncountry.co/
Location: Meriden, CT 06450

Coast and Country offers candles, music access, and related Journey Collection experiences.

2. Use of Our Website

You agree to use this website only for lawful purposes. You may not use the website in a way that could damage the site, interfere with other visitors, attempt to access private systems, or misuse any content, product information, images, downloads, or services provided through the site.

We may update, change, remove, or improve website content at any time.

3. Products and Descriptions

We do our best to present our products accurately, including descriptions, images, pricing, and availability. However, small differences may occur, including variations in candle appearance, packaging, color, labeling, or other details.

The Journey Collection may include physical products, music access, digital materials, community features, updates, stories, meditations, or related inspirational content, depending on the specific product or offer.

4. Orders and Payment

When you place an order, you agree to provide accurate billing, shipping, and contact information.

Payments are processed through secure third-party payment providers. Coast and Country does not store your full credit card or payment card information.

We reserve the right to cancel or refuse an order if there is an issue with payment, product availability, suspected fraud, incorrect information, or another reasonable business concern.

5. Shipping

We currently ship orders using carriers such as the United States Postal Service and UPS.

Most orders are generally prepared and shipped within approximately one business day, unless otherwise stated on the product page or during checkout. Shipping times may vary based on carrier delays, holidays, weather, address issues, product availability, or other circumstances outside our control.

When available, tracking information will be provided by email after the order ships.

6. Order Issues, Damaged Items, or Concerns

If there is an issue with your order, please contact us as soon as possible. We want to make the process simple and will make a good-faith effort to resolve order issues quickly and fairly.

Please contact us through our Contact Us page with your name, order information, and a brief description of the issue.

7. Refunds, Returns, and Exchanges

Because product availability, seasonal releases, and special offers may vary, refunds, returns, or exchanges are handled on a case-by-case basis unless a specific return policy is stated elsewhere on the website.

If you have a problem with your order, please contact us and we will review the situation.

8. Digital Music and Access Codes

Some products may include access to music, downloads, digital content, or other online materials. Access may be provided by email, QR code, download link, coupon code, or another method.

Digital access codes and download links are intended for the purchaser or recipient of the product and may not be sold, copied, publicly posted, or misused.

If you have trouble accessing your digital content, please contact us for help.

9. Community and Updates

Coast and Country may offer community features, email updates, early order notices, or related Journey Collection communications.

If you sign up for updates, you may unsubscribe at any time using the unsubscribe link included in our emails. If you participate in a community hosted on another platform, such as Facebook, you may disengage from that community through that platform.

10. Third-Party Links

Our website may include links to other websites, platforms, artists, partners, communities, or service providers. Some links may be affiliate links, meaning Coast and Country may earn a commission if you click a link or make a purchase through it.

We are not responsible for the content, policies, privacy practices, or services of third-party websites.

11. Intellectual Property

The content on this website, including text, images, graphics, product names, designs, logos, videos, audio, downloads, and other materials, belongs to Coast and Country or its content partners unless otherwise stated.

You may not copy, reproduce, sell, distribute, modify, or use our website content for commercial purposes without permission.

12. No Medical, Therapeutic, or Guaranteed Results

The Journey Collection is created to support atmosphere, reflection, inspiration, stillness, and personal experience. We do not guarantee any specific result, outcome, emotional effect, spiritual experience, health benefit, or life change from using our products or content.

Our products and materials are not a substitute for professional medical, mental health, financial, legal, or other professional advice.

13. Candle Safety

Please follow all candle care and safety instructions provided with your candle or on our website.

Never leave a burning candle unattended. Keep candles away from children, pets, drafts, flammable materials, and unstable surfaces. Use candles only on a heat-resistant surface and discontinue use when appropriate wax remains at the bottom of the vessel.

Coast and Country is not responsible for damage or injury caused by improper candle use.

14. Limitation of Liability

To the fullest extent allowed by law, Coast and Country is not responsible for indirect, incidental, special, or consequential damages related to your use of the website, products, digital content, shipping services, third-party links, or community features.

Our responsibility for any claim related to a purchase will not exceed the amount paid for the product involved in that claim.

15. Changes to These Terms

We may update these Terms and Conditions from time to time. Any updates will be posted on this page with a revised “Last updated” date.

Your continued use of the website after updates are posted means you accept the updated Terms and Conditions.

16. Contact Us

If you have questions about these Terms and Conditions or need help with an order, please contact us through our Contact Us page.

Coast and Country
Meriden, CT 06450